Client reviews

Please take the time to write a review which is very important for maintaining my high, 5 star customer service standards and be responsive by addressing verifiable disputes quickly, professionally, and in good faith to best my knowledge and generally accepted business practices.

These reviews are critical for maintaining my high standard of customer service so if there are any suggestions, comments or complaints then; please author them here so I may continue to improve my standards despite the fact I can never satisfy 100% of the people 100% of the time. 🙂

If there actually is a customer satisfaction, low price assurance or warranty claim issue then of course; you must contact me in order for me to Perform on my Contract Obligation for you.

Things to consider when reviewing a service company-

-Did the technician arrive as scheduled or contact the client in case of an unforeseen delay?

-Did the company provide personal services including answering all your questions and explain what is being performed?

-Did the service technician appear in a professional manner with a proper uniform and professional tools and equipment ready for the job?

-Did the technician work efficiently to complete the job as soon as possible?

-Did the company have the needed parts in stock or able to deliver non-stock parts (ordered from the factory) in a reasonable amount of time?

-Did the technician leave a mess that he could have reasonably cleaned up after work performed?

-Did the company provide all necessary paperwork and instructions as job was completed?

-Did the technician provide a specific cost quote and obtain authorization from the client before performing any work?

-Did the technician notify the client if any changes are needed (upon discovery of new issue) and obtain new authorization before performing any additional work?

-Does the company settle all concerns or controversies when you properly notify the company of your concern or controversy?

If there actually is a concern, controversy or complaint then; I am here to serve you but; you must actually communicate with me so I may settle the issue and solve your problem. 🙂

My contract does include a low price assurance and customer satisfaction guaranty therefore clients are encouraged to take advantage of my Contract Obligation to solve their problem and settle controversies to the best of my ability.

Of course; I can never satisfy 100% of people 100% of the time so I do expect the occasional negative review to appear.

Notice: Reviews that are mere SPAM such as messages unrelated to the business or contract or an attempt to use the review system as a weapon to defame or discredit a business without any intent to provide constructive criticism or settle a real controversy may not be published.

Date formatting notice: Previous reviews where imported from the old site which is why older reviews all have the same date of Jul 31, 2016.

Note:
Reviews do not immediately go live on this page. They are sent to the web master who checks for validity, SPAM and other possible problems that may need to be solved before the review eventually shows up here.