4/22/24 - Fabion contact ID AOMDLPHE09F44 - Advised that I contact ajassy@amazon.com


4/22/24 - Jess Contact ID Refused. Supervisor Vincent Contact ID Refused Says "we are not allowed to provide contact ID" I requested email. Vincent was trying to diagnost the problem and was starting to get down into it but after being on the phone for another hour, his line went dead in the middle of his sentence. . . His audio was horrible. Very distorted and difficult to understand him and never did get a contact ID on this. :( Call time: 1 hour.

4/22/24 - Leon Contact ID A16W7NY20Z0ZOD Leon Said: I cannot forward to US support nor can I forward this call to my manager... Call time: 1 hour.

4/10/24 John Contact ID A23BHJEWJYGRZI  Ticket # ade2eb7d-6db8-45a7-8cf9-021ec6471a8d call time: 1 hour, 2 min.

3/14/24 Cecil Contact ID A2FQ5Q2PYSHNRU Call time: 1 hour to get through system and finaly spoke to Cecil.